People — Facilitating Access to Experts
Through the expert networks of the ODTA, the Bank mobilized Chief Information Officers (CIOs) and eGovernment leaders of governments around the world to participate in a high-level expert group. These experts--from Australia, Canada, Estonia, India, Singapore, United Kingdom, United States and the European Union--advised Moldovan leadership on the opportunities and essential strategies for a successful ICT agenda.
To support these consultations, the Moldovan government participated in exchange programs and study-visits to met with innovators in eGovernance. In August 2010, this consultative process culminated in an ICT Leadership Roundtable, bringing together the Moldovan Cabinet and World Bank President Robert Zoellick.
Tools — Implementing the Solution
The Moldova GeT project is ambitious in its embrace of ICTs; including an open data agenda, the migration of e-Government services to cloud computing, and the participation of civil society in application development for public service delivery.
An e-Government Center, set up in August 2010, is charged with developing a digital transformation policy, a government IT strategy, and an open government data roadmap. In April 2011, Moldova became one of the first countries in its region to launch an Open Data Portal; with 186 datasets and 30 more scheduled for release, the site already counts more than 14,600 downloads.
In an effort to modernize its computing needs, Moldova is moving government services ‘to the cloud’--specifically, cloud computing. Cloud computing, in which applications and data are accessible from multiple network devices, also offers significant savings in IT infrastructure. Known as the ‘M-Cloud’, this infrastructure will support many government ministries and functions.
Beyond Data Policies
The intent of the GeT project doesn’t end at the doors of government--the GeT project aims to re-imagine ICTs in Moldovan society. In 2011, the government is running a program to source innovations from citizens in the form of ICT applications for transparency and social accountability.
By 2016, at least one-quarter of citizens are expected to access public services online or through mobile devices, thanks to GeT-supported programs.
Read more about the results of the Moldova e-Transformation project »
Learn more about the operation of World Bank's Governance e-Transformation project in Moldova »